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Unit Clerk

Unit Clerk
Regular Full Time
South Health Campus
SHC Day Surgery
2013-02-04  Time: 23:59

As Per Rotation
Days, Evenings
Minimum: 23.08 per hour Maximum: 28.07 per hour
An exciting opportunity exists in AHS, Calgary Zone. The South Health Campus (SHC) is expected to open in fall 2012 with services being opened in phases through late 2013.

The SHC will be a full service hospital that will provide new service to Calgary in all areas. The SHC is more than just a “hospital”. It is a campus environment and will include inpatient, outpatient, and wellness services, as well as prevention and public health learning opportunities for the community. The campus will also include a YMCA and retail services.

The SHC has four key pillars of service: Collaborative Practice, Wellness, Patient and Family Centered Care, and Innovation. These pillars are guiding the development and delivery of service to all patients and families at SHC.

Under the direction of the Unit Manager, the Unit Clerk is responsible for answering telephones, screens and relays messages to the appropriate personnel. Liaises with admitting and nursing units regarding patient admission and transfers. Registers patient’s admission/discharges/transfers in Clinibase and O/R manager. Receives laboratory results via telephone and relays information to appropriate doctor/nursing staff allocated areas. Locates and retrieves patient history and/or hospital and test records from internal or external health records departments. Contacts physician’s offices and other related works area’s such as OR, PACAU and other areas when requested to do so. Answers nurse call systems and pages appropriate nursing staff or healthcare aid via Vocera to communicate message and nature of call. Prints relevant clinical data in time of SCM downtime. Provides clarification and information to physician’s and nursing staff regarding unit and hospital clerical administrative procedures. Responds to emergencies on the unit (codes, code red, and security violation) communicates the emergency to switchboard and directs responding staff to the emergency location. Receives patients and families who arrive in Day Surgery and directs patients to the appropriate location.
  • Grade 12 or equivalent
  • Graduated from an approved Unit Clerk, or MOA course
  • Medical terminology
  • 2 years acute hospital or surgery experience. Day surgery experience preferred
  • Demonstrated high functioning time-management and organizational skills
  • Demonstrated ability to prioritize in a rapidly changing environment
  • Demonstrated effective interpersonal and communication skills through computer, verbal and written means, in a professional and mature manner
  • Demonstrated proficiency in computer skills – knowledgeable of Microsoft office and Excel
  • Demonstrated ability to successfully establish relationships with both patients and families and engage them in their care
  • Current resume required; hiring date subject to change

  • AHS values the diversity of the people and communities we serve, and is committed
    to attracting, engaging and developing a diverse and inclusive workforce.

    Please submit one application for each position desired as copies of applications will not be submitted for multiple postings on your behalf. Applications must include skills and ability for the position, since selection is based on information provided in the application. Only candidates selected for an interview will be contacted. Thank you for applying with the AHS!

    All new offers of employment are subject to a Criminal Records Check satisfactory to the employer.
    This information is collected by the authority of the Protection For Person In Care Act (Section 10(4)).