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IT Application Srvcs Level 3
Corporate - Information Technology
Regular Full Time
2012-12-14 Time: 23:59
Salary will commensurate with qualifications and experience.
Alberta Health Services Information Technology is seeking three business analysts to add to the Oracle e-Business application support team. The Business Analyst (BA) must analyze and synthesize information provided by a large number of people who interact with the business, such as Finance and Supply Chain customers, IT professionals and Executives. The business analyst is responsible for eliciting the actual needs of stakeholders and plays a central role in aligning the needs of business units with the capabilities delivered by information technology.
Position Role Overview Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstract up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs. Proactively communicates and collaborates with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed (Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs). Utilizes experience in using enterprise-wide requirements definition and management systems and methodologies required. Successfully engages in multiple initiatives simultaneously. Works independently with users to define concepts and under direction of project managers. Drives and challenges business units on their assumptions of how they will successfully execute their plans. Utilizes strong analytical and critical thinking skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Requires excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. Develops requirements specifications according to standard templates, using natural language. Collaborates with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Acts as the liaison between the business units, technology teams and support teams.
Salary/Benefits: Salary will commensurate with skills and abilities.
Post-secondary education in Commerce or Administration, or related discipline or a minimum of 3-5 years equivalent experience with an emphasis in finance, operational management, computer science or organizational change management a bonus. Familiarity with balancing cross-functional business initiatives. Proven track record of building consensus and forming coalitions. Experience with change management and adoption methods. Experience facilitating process improvement workshops and building consensus on a plan for continuous process improvement. Experience conducting or facilitating groups (for example, focus groups, expert reviews and surveys). Experience in project planning, execution, reporting, monitoring and evaluation. Negotiation and conflict resolution skills. Practice in process improvement methods, such as lean and Six Sigma (certification an asset). Availability to travel (when appropriate). Knowledge of Oracle enterprise applications an asset. Certification of Competency in Business Analysis, ITIL considered an asset.
Technical Specifications: Use case development. Business and functional requirements definition and analysis. Business process requirements and system requirements. Process modeling. Technical and business writing. Gap/fit analysis. Statistical/ Financial analysis.
Functional Specifications: Have analytical, problem solving and critical thinking skills. Works with the clients to determine the opportunities for improvement (OFI’s). Gathers baseline and post go-live data, performs analysis and reports on results. Identifies and understands business needs to document requirements and determine solutions to business problems. Assesses and document current state processes. Works with the project team to ensure delivery to the required specifications. Defines and documents future state processes. Authors test scenarios and scripts. Authors training plans and user manuals and executes training. Provides input to Privacy Impact Assessments and amendments. Facilitates diverse groups to a decision or consensus. Networks and cultivates working relationships. Effective communicator (written and oral). Has the ability to relay or explain complex issues or deal with difficult situations.
Operational Specifications: Business Analysis (BA) experience and education. Knowledge of BA tools, techniques and templates. Expertise in MS Office suite, including MS Project and Visio.
Performance Specifications: Ability to execute on all deliverables. Work independently with minimal direction. Ability to manage multiple deliverables that have overlapping completion dates. Lead and/or coach teams/team members.
AHS values the diversity of the people and communities we serve, and is committed
to attracting, engaging and developing a diverse and inclusive workforce.
Please submit one application for each position desired as copies of applications will not be submitted for multiple postings on your behalf. Applications must include skills and ability for the position, since selection is based on information provided in the application. Only candidates selected for an interview will be contacted. Thank you for applying with the AHS!
All new offers of employment are subject to a Criminal Records Check satisfactory to the employer.
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