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Clerk IV, Accounts Receivable EMS/Collections

205520
Clerk IV
Administrative/Clerical
Regular Full Time
Edmonton
HSBC Building
CO-Cash Handling & Control-EDM
AUPE GSS
1
2012-11-22
2012-11-28  Time: 23:59
2012-12-17

7.75
2
10
Saturday/Sunday
Days
Minimum: 23.08 per hour Maximum: 28.07 per hour
Reporting to the Manager Collections and EMS, this position is responsible for accurate, timely, and efficient recording, verifying and processing of transactions with a primary focus on billing and invoicing, including;
  • Checking/reviewing the completeness/accuracy of a variety of financial records and documents including invoices, credit memos, payment remittance documents, customer statements and reports
  • Preparing charges, adjustments, mail returns, payments, NSF cheques and refunds
  • Entering billing information, adjustments to customer and related Business Area accounts
  • Ensuring adequate supporting documentation is collected and maintained
  • Reviewing customer accounts and responding to customer inquiries and resolving disputed invoices
  • Consult with EMS Operations to resolve service-related billing matters
  • Regularly review and maintain an inventory of overdue receivable accounts to ensure that they are handled on a timely basis and collection methods are completed as per policy and procedures
  • Contact delinquent account holders by telephone and/or writing to the customer or business areas
  • Follow-up with customers to establish payment or negotiate payment plans including the collection agencies
  • Post payments to financial systems
  • Providing revenue receipting and depositing services to external and internal customers
  • Other related duties as assigned
  • Grade 12 or equivalent with at least one year of related experience and supplemented with additional post secondary accounting courses. Demonstrated competency in the use of Microsoft office applications and spreadsheets. Previous experience with billing and collection processes and Accounts Receivable related tasks. Ability to contribute as a positive team player in a customer/patient focused service environment.


    AHS values the diversity of the people and communities we serve, and is committed
    to attracting, engaging and developing a diverse and inclusive workforce.

    Please submit one application for each position desired as copies of applications will not be submitted for multiple postings on your behalf. Applications must include skills and ability for the position, since selection is based on information provided in the application. Only candidates selected for an interview will be contacted. Thank you for applying with the AHS!

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