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Director - Process Improvement - North

Corporate - Quality & Healthcare Improvement
Regular Full Time
Seventh Street Plaza
CO-Director Process Impro-EDM
2012-11-29  Time: 23:59

Salary will commensurate with qualifications and experience.
The Director, Process Improvement – North is a leadership role in the Clinical Performance Improvement (CPI) Section with the Quality and Healthcare Improvement (QHI) Division. The incumbent reports directly to the Executive Director, Process Improvement. This position is responsible and accountable for leading an operational team in the planning, implementation and evaluation of strategic quality improvement and patient safety initiatives using the Alberta Health Services Improvement Way (AIW) that incorporates proven quality improvement methodologies (e.g. LEAN / Six Sigma, Institute for Healthcare Improvement) to enhance operational programs and services in support of the vision, mission and business plan of Alberta Health Services (AHS). Working closely with other teams within CPI (Clinical Quality Improvement and Patient Safety) and QHI (including Quality, Safety Education and Training and Patient Engagement), this position and his / her direct reports within the Process Improvement Team will focus on providing the necessary education, training, coaching, and tools to all levels of management, staff, and physicians to embed the AIW into their mindset and practices, which will lead to improved outcomes in all aspects of Quality and Safety. This role will also provide direct support and expert counsel to AHS Leadership and Quality and Healthcare Improvement Senior Leadership with respect to the overall development and operationalization of the AIW Implementation Plan. The Director, Process Improvement – North will develop and maintain strong working relationships with key stakeholders and leaders in order to provide operational leadership to and oversee all related programs and services.

Salary / Benefits: This position is classified as M2-1. Minimum $93,000.00 to maximum $139,750.00 annually.
A minimum of an undergraduate degree, plus appropriate designations and / or certifications / training related to process improvement methodologies (LEAN, Institute for Healthcare Improvement training, Six Sigma, etc), preferably within the health sector.

A minimum of 5 years in a process improvement management or related role in an organization of significant size, complexity, and diversity (health care experience an asset).

The incumbent will demonstrate a clear pattern of professional and personal development. Equivalencies of education and experience will be considered.

In addition, the incumbent will possess a record of accomplishment in the following areas:
  • Progressive senior leadership experience in a clinical and/or improvement and / or change management environment, including five years experience in a management role in service related operations.
  • Practice experience in strategy, policy development, leadership, and program management.
  • Knowledge and demonstrated application of business planning, modeling concepts, and program and project management theories, principles, and practices.
  • Uses strategic thinking, taking into account long term goals as well as assessing options and implications.
  • Effective communicator with strong organizational skills, client focused orientation and commitment to providing quality services.
  • Leadership skills, including demonstrated ability and confidence with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others.
  • Ability to manage change and create innovative solutions for complex and diverse issues.
  • Ability to manage diverse human, financial and physical resources in a changing and multifaceted environment with diverse, complex and sensitive issues.
  • Proven ability to foster partnerships and to achieve organizational goals within a large, diverse organization and managing within a unionized sector.
  • Ability to foster a climate of cooperation amongst, and build solid relationships with, public agencies, government, boards, committees and other partners.
  • Ability to lead complex and evolving process improvement initiatives targeted to optimizing clinical practice and/or business processes and realizing results.

    • Vehicle Required - Required to provide a vehicle for business use; along with acceptable driver's abstract and proof of business insurance

    AHS values the diversity of the people and communities we serve, and is committed
    to attracting, engaging and developing a diverse and inclusive workforce.

    Please submit one application for each position desired as copies of applications will not be submitted for multiple postings on your behalf. Applications must include skills and ability for the position, since selection is based on information provided in the application. Only candidates selected for an interview will be contacted. Thank you for applying with the AHS!

    All new offers of employment are subject to a Criminal Records Check satisfactory to the employer.
    This information is collected by the authority of the Protection For Person In Care Act (Section 10(4)).