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Emergency Communications Officer

Communications Specialist
Temporary Full Time
Peace River
Peace River EMS Station
Emergency Medical Services - Dispatch
2012-12-25  Time: 23:59
Approximately March 26, 2013

Hours per Shift: 12 hours
Shifts per Cycle: 28 shifts
Length of Shift Cycle: 8 weeks
$24.01 to $30.28 per hour
*Remote Retention Allowance: In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.

Under the direction of the Deployment Managers, Northern Communications Centre, the Emergency Communications Officer is responsible for providing safe and effective 911 Public Service Answering Point (PSAP) duties and frontline mental health intervention through the Distress Line, EMS dispatch services and contracted Fire dispatch services for all areas served by the Northern Communications Centre. Responsibilities include EMS call answering/triaging, Distress Line intervention via telephone. This responsibility will be accomplished through established protocols, sound decision making, and promotion of best practices for both internal and external clients.

Current and maintained registration as an Emergency Medical Dispatcher with NAEMD;
Current certification in Emergency Medical Dispatch (EMD) with Medical Priority Dispatch (MPD);
Current certification in EMD-Q preferred;
Current Basic Cardiac Life Support (BCLS) certification;
Current Suicide Intervention Certificate, Experience in suicide intervention preferred.
Courses in word-processing, spreadsheet application, and PowerPoint preferred;
Minimum of two month’s experience as an EMD;
Minimum of two month’s experience in dispatching EMS and/or fire agencies.

Ability to:
• Apply EMD skills as required of a 911 PSAP/fire/EMS dispatch center.
• Work closely with EMS Staff.
• Identify and analyze problems and recommend effective solutions required.
• Use sound judgment in decision making under stressful situations.
• Communicate effectively both verbally and in written communications.
• Establish, maintains, and enhances effective working relationships with peers, employees, employer, and outside agencies.
• Function effectively within a dynamic work environment.

Apply online at or via Fax: (780)402-8104

All applications must include the competition number and a current resume to be received by Human Resources no later than midnight of the closing date.

We thank all candidates for their applications however only those selected for an interview will be contacted.

AHS values the diversity of the people and communities we serve, and is committed
to attracting, engaging and developing a diverse and inclusive workforce.

Please submit one application for each position desired as copies of applications will not be submitted for multiple postings on your behalf. Applications must include skills and ability for the position, since selection is based on information provided in the application. Only candidates selected for an interview will be contacted. Thank you for applying with the AHS!

All new offers of employment are subject to a Criminal Records Check satisfactory to the employer.
This information is collected by the authority of the Protection For Person In Care Act (Section 10(4)).